Casainfo

Frequently Asked Questions

 

Is casainfo.com an estate agency?

No, casainfo.com is a multilingual property listing company offering properties for sale/rent in Spain.

Do I have to register?

No, you don’t have to register to use casainfo.com, although you can enjoy additional benefits by creating a free account, such as creating new listings alerts and saving your favourite agents and listings.

Will my personal details remain secure?

Absolutely. Your privacy is important to us and we are committed to protecting your personal information. We only use your information to contact you, keep you informed and to provide our services. We will never share.

Will I receive spam email if I register on casainfo.com?

No. We will never spam up your inbox and neither we will pass your details to any other organisation without your permission.

How do I unsubscribe or change my account details?

You can personalise your notification settings and account details at any time via your account page.

Can I as a private person list on casainfo.com?

Casainfo.com focuses on providing an advertising solution for real estate agents only. If you are a private seller, and wish to see your property on Casainfo.com, please contact any of our real estate customers. You will find them in the directory. Or you may use the services of solo.sale to advertise your property.

Where do the listings on casainfo.com come from?

Casainfo.com receives listing information from real estate agencies with properties for sale in Spain.

How do I obtain more details about properties listed for sale/to rent?

If you would like further information or to arrange a viewing for any property listed on caainfo.com, please use the contact form on each listing details page.Or contact the agent using any of the methods they provide.

Why haven’t I heard back from an agent I contacted via casaino.com?

We’re sorry to hear that you have not had a prompt response. We encourage all who lists properties on casainfo.com to give rapid responses. Please look in the directory for the particular listing agency and try all contact methods. I you still do not receive any response send us an email on info@casainfo.com.

My home is for sale via an agent but it is not listed on casainfo.com. Why?

Your agent may list only part or all of his portfolio on casainfo.com. If he only lists part of the portfolio, you may contact the agent asking them to add your property to casainfo.com. If they list all of their portfolio, your property should appear on our website as soon as your agent updates their own database.

My property has been sold/rented, why is it still listed on casainfo.com?

Please contact your agent to ensure that they update the status of your home on casainfo.com. All changes made by an agent will be updated on casainfo.com within 24 hours.

My property is listed for sale/rent but some details are incorrect. How can correct this information?

If this is a property you have added directly with us, you may change all details from the property managment page. I the property is added through one of our listing partners you must inform the agency involved of the incorrect details. All updates made on the system of our listing partner will be reflected on casainfo.com within 24 hours.

How can I find an agent/broker to sell/let my property?

Use our Directory to find agents/brokers in your area, and  send invites to them with a request for marketing of your property on casainfo.com.

Is casainfo.com available on mobile and tablets?

Yes, our site is fully responsive and accessible from all mobile devices without the need for an app.

If you still need help or your question isn’t covered here, please drop us a line at info@casainfo.com and we’ll get back to you with an answer. Agencies/brokers looking for further information regarding listing with casainfo.com, please see advertise page and/or join casainfo.com page.